Refund policy
Returns
We want you to love Araki 40. If it isn't right for you, you can return your order within 30 days of delivery for a refund. There is no restocking fee and no charge for the return label.
How it works
- Email support@hiddenpresence.co with your order number and the reason for your return.
- We'll send you a prepaid return label within 2 days of approving your request.
- Ship the item back to us.
- Once your return is received and processed, your refund goes to your original payment method. Your bank may take a few days to show it.
Damaged or incorrect items
Email us a photo and we'll make it right.
Canceled or unavailable items
If we can't fulfill an item, we'll contact you and refund you in full.